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Returns & Exchanges

We want you to be completely happy with your order. You may return unused, undamaged merchandise for exchange, credit, or refund according to the guidelines stated on each product page. Please note that the return policy various from product to product and returned merchandise should be in original vendor packaging and be in the same condition as when it was received. Used merchandise cannot be returned unless defective. A pickup and/or restocking fee may apply.

 

All returns must be authorized by AnnabellesStyle.com with the issurance of a Return Authorization number.  Any items returned without valid RA# on the outside of the carton will be refused and all shipping charges will be the responsibility of the sender. We cannot accept returns on monogrammed, personalized, special-order items, or on items damaged through normal wear and tear. We also cannot accept returns of final-sale items which are identified as non-refundable.

 

Furniture items must be properly packaged in the original shipping containers and packaging materials. Shipping charges for furniture deliveries are non refundable. Return delivery charges equal to the original delivery charges and restocking fees will apply to furniture returns in some cases. If a furniture item delivered to you arrives damaged, please contact us immediately . Retain all packing materials unless instructed otherwise by us. We may require photos of any damage prior to processing your order. All claims for damage must be made within 2 days of receipt.